In this episode, Deb DeHaas, CEO of Corporate Leadership Center, talks with Michelle Banks as she discusses her career journey and the key inflection points that led her to her current role as Chief Diversity and Inclusion Officer at Kohl’s. Michelle articulates the many ways that Kohl’s is working to surpass its Diversity, Equity & Inclusion goals across the key pillars of people, community, and customers. She also highlights the valuable role Kohl’s Business Resource Groups (BRGs) serve, bringing diverse perspectives and strategic ideas to the table, and championing a culture of inclusion and belonging. SHOW NOTES: Driving Results Through People [6:59] How Kohl’s is Achieving its DEI Goals [8:29] Creating a More Inclusive Culture [11:25] Leveraging the Voice of Business Resource Groups [12:28] Connecting with Diverse Customers [16:17] Supporting Supplier Diversity [18:56] Engaging the Board of Directors in Achieving DEI Goals [24:03]