Navigating crisis management with Natasha Castanova: empathy, teamwork, and psychological strategies
00:42:50
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Roxanne Derhodge welcomes Natasha Kostantinova, who shares her journey into reputation management and founding Reputation Science during the COVID-19 pandemic. They discuss psychological responses to crises, training leaders, the 4 A's of crisis management, and the importance of empathy, humility, and teamwork.
